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VALIDATE ME

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Forgot your username or password?

Password

Do not have a Username.

Validate me

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4

Postcode

Billing Acc No.

MY OPTUS ACCOUNT

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Watch

My Watch

General

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General

Allow Calls On

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My Watch

General

My Watch

Allow Calls On

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TURNON

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WELCOME

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ARE YOU THE ACCOUNT HOLDER FOR?





Please make sure you have your Optus MyAccount Username and Password ready before you continue.

0412 345 678

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THANK YOU

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PRICING

TERMS & CONDITIONS

X

YES I AGREE

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Hey Jo, your

OPTUS Apple Watch

is READY to go!

OPTUS

Text Message

Today 01:54PM

Hey Jo, your OPTUS Apple

Watch is READY to go!

Inbox (1)

From:

To:

Optus

Jo Citizen

Optus Mobile Number Sharing Enabled

Today at 12:12pm

Hi Jo,  


Thanks for enabling ‘Optus Mobile Number Sharing’ on your Optus mobile service 0412 345 678 at 11.23am EST on March 31 2017.


You can now make and receive calls on your Device 1, even without your Smartphone close by.


However, if you did not enable ‘Optus Mobile Number Sharing’ and believe someone else has accessed your device, please contact Optus via LiveChat or on 131 157. Do not reply to this email.


Thanks,

The Optus Team

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1. Error Code X

2. Error Code Y

Error Heading 2.x (2 Errors Treatments)

Forgot your username

At this point we're unable to provide you with the username and password, and we'll need to push you out which means you're going to have to restart the process again copy goes here.



Thanks,

The Optus Team

Forgot your password

At this point we're unable to provide you with the username and password, and we'll need to push you out which means you're going to have to restart the process again copy goes here.



Thanks,

The Optus Team

Don't have a Username

At this point we're unable to provide you with the username and password, and we'll need to push you out which means you're going to have to restarr the process again copy goes here.



Thanks,

The Optus Team

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Apologies, Call Customer Care.

At this point we're unable to provide you with right info, and we'll need you to call Customer Care on call 1800 000 000 copy goes here.



Thanks,

The Optus Team

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NO

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Close

eSim

Profile Active?

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NO

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YES

Buy Flow

POS Bypass Flow

Cancel Subscription Flow

SOFT EC

eSim Profile

Exists?

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

SERVICE INFOMATION

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

OPTUS LOGO

BILLING NO.

USERNAME

BILLING NO.

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Close

THANK YOU

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OPTUS LOGO

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Username

Close

Error States

Open Watch App

Click on General Settings

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Switch

Calls On?

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ELIGIBILITY CHECK (EC)

Device Compatible?

Min. OS?

Postpaid

Plan?

Service No?

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Yes

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Yes

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Yes

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Yes

Display Error Message

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No

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No

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Display Error Message

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No

Display Error Message

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Display Error Message

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No

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No

Validate Mobile Service No.

(Step 1)

Validate Account Holder by Asking DOB

(Step 2)

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Apple Approves Flow?

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OPTION 2

OPTION 1

SMS 1 Time PIN

(Step 3)

Display Info, Pricing & T&Cs

(Step 4)

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Yes

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Sign up for My Account

Already have

My Account?

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No

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No

Sign up for My Account

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Yes

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Download Packet

(Step 5)

We SMS when ready

(Step 6)

Agrees?

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Display Error Message

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No

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Services Provisioned?

Send SMS

Trigger Provisioning of services (plan, boltons, etc)

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No

Display Error Message

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Calls switched to off

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Yes

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Everything is ready to go?

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SMS Confirming Watch is ready to receive calls

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Yes

SMS Notify Watch Failed

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No

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eSim Onboarding for iWatch

eSim Process Flow